index
www.customer-ship.com/
Error! The "meta description" is missing, the page has no summary description!
- Select one version of your site as main and make a redirect from other versions to that one.
- Avoid using deprecated HTML tags.
- Implement the viewport meta tag.
URL
Domain : www.customer-ship.com/
Character length : 22
Title
index
Keywords (meta keywords)
Good! The website does not use “meta keywords”.
Open Graph Protocol
Error! The website does not use the OG (Open Graph) protocol.
Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
The robots.txt file is missing!
Social Engagement
No info found.
Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
index
Character length : 5
Improve! The website address (title) should be between 10 and 70 characters in length.
Character length : 5
Improve! The website address (title) should be between 10 and 70 characters in length.
Text / HTML ratio
Ratio : 30%
Good! The text / code ratio is between 25 and 70 percent.
Good! The text / code ratio is between 25 and 70 percent.
Headings
H1 | H2 | H3 | H4 | H5 | H6 |
---|---|---|---|---|---|
1 | 1 | 0 | 0 | 0 | 4 |
Heading structure in the source code
- <H2> Customer Experience and Service Design Solutions
- <H1> How we can Help?
- <H6> Customer Journey Mapping
- <H6> Service excellence assessment & transformation
- <H6> Customer Complaints and feedback management
- <H6> Mystery shopping service
Word cloud
- customer12
- service10
- complaints6
- experience5
- customers5
- management4
- customer-ship3
- organization3
- provide3
- operations3
- mystery3
- shopping3
- work2
- excellence2
- journey2
- help2
- make2
- build2
- identify2
- new2
- optimize2
- improve2
- operational2
- tool2
- information2
- measure2
- defects2
- standards2
- apply2
- monitor2
- across2
- home2
- able2
- touch2
- enable2
- competitive2
- services2
- critical2
- need2
- design2
- customer-focused2
Keyword matrix
word | title | descriptions | heading |
---|---|---|---|
customer | |||
service | |||
complaints | |||
experience | |||
customers | |||
management |
Two Word cloud
- mystery shopping2
- you will2
404 Page
The website has a 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 7 images on this web page.
Alternate attributes for the following 6 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
Alternate attributes for the following 6 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
Flesch–Kincaid Grade Level
10.60
Flesch Reading Ease
39.30
Coleman Liau Index
12.00
Automated Readability Index (ARI)
10.20
Dale–Chall Readability
6.10
SMOG Index
12.00
Spache Readibility
5.00
Number of letters
2348
Number of words
424
Number of sentences
38
Average words per sentences
11
Number of syllables
783
Syllables in words
791
Average syllables in words
1.85
Number of words in first three syllables
111
Percentage of word / syllables
26.18
Words not in Dale-Chall easy-word list
150
Words not in Spache easy-word list
124
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Error! The web address is accessible with and without www!
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.
Server response time
The server response time is fast enough.
Table layout
Good! No nested tables found.
Number of HTTP resources
35
Number of source domains
3
Render blocking resources
The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files
List of render blocking javascript files
- http://www.customer-ship.com/js/modernizr.custom.js
- http://www.customer-ship.com/js/prefixfree.min.js
- http://fonts.googleapis.com/css?family=Wellfleet
- http://fonts.googleapis.com/css?family=Wellfleet
- http://fonts.googleapis.com/css?family=Arvo:400,700,400italic,700ita...
- http://fonts.googleapis.com/css?family=Goudy+Bookletter+1911
- http://www.customer-ship.com/.. /font-awesome.min.css
- http://www.customer-ship.com/css/bootstrap.min.css
- http://www.customer-ship.com/css/style.css
Javascript
Error! Too many javascript files found which slows down the page load on the website.
- http://www.customer-ship.com/js/modernizr.custom.js
- http://www.customer-ship.com/js/prefixfree.min.js
- http://www.customer-ship.com/js/jquery-1.10.2.min.js
- http://www.customer-ship.com/js/bootstrap.js
- http://www.customer-ship.com/js/classie.js
- http://www.customer-ship.com/js/jquery.bxslider.js
- http://www.customer-ship.com/js/function_js.js
File size of all javascript files combined
272.99KB
Javascript minifying
You can save 9.6KB (36% compression) on the analysed URL by minifying the javascript files.
CSS
Good! Just a few CSS files are used on this website.
- http://www.customer-ship.com/css/font-awesome/css/font-awesome.min.css
- http://www.customer-ship.com/css/bootstrap.min.css
- http://www.customer-ship.com/css/style.css
File size of all css files combined
169.29KB
CSS minifying
You can save 1.2KB (18% compression) on the analysed URL by minifying the CSS files.
- By minifying http://www.customer-ship.com/css/style.css you can save 1.2KB (18% compression rate)
Uncompressed size of the of the HTML
13.16KB
Gzip compression
Your site uses compression.
Number of static resources (image, JS, CSS)
5
Browser cache
The browser cache is not set correctly for all elements.
URL | Duration |
---|---|
https://apis.google.com/.. /platform.js?publisherid=1001632341695493... | 30 minutes |
File size of all images combined
1.30MB
Image optimisation
You can save 909.1KB (68% compression) by optimising the images below:
- By lossless compressing the http://www.customer-ship.com/css/img/home2.jpg you can save 168.4KB (47%) data.
- By lossless compressing the http://www.customer-ship.com/css/img/home1.jpg you can save 162.9KB (51%) data.
- By lossless compressing the http://www.customer-ship.com/css/img/menu_bg.jpg you can save 138.1KB (79%) data.
- By lossless compressing the http://www.customer-ship.com/img/4_home.jpg you can save 110.2KB (93%) data.
- By lossless compressing the http://www.customer-ship.com/img/2_home.jpg you can save 110.1KB (93%) data.
- By lossless compressing the http://www.customer-ship.com/img/1_home.jpg you can save 108.3KB (94%) data.
- By lossless compressing the http://www.customer-ship.com/img/3_home.jpg you can save 107.7KB (94%) data.
- By lossless compressing the http://www.customer-ship.com/img/logo.png you can save 1.3KB (32%) data.
- By lossless compressing the http://www.customer-ship.com/img/logo_menu.png you can save 1.1KB (31%) data.
- By lossless compressing the http://www.customer-ship.com/img/menu_logo.png you can save 1KB (14%) data.
We found a total of 15 different links.
Internal links: 11
External links: 4
Internal links: 11
External links: 4
External links:
Link text (anchor) | Link strength |
---|---|
https://www.facebook.com/Customership | |
https://twitter.com/customership | |
https://plus.google.com/+Customership1 | |
http://www.linkedin.com/company/customer-ship |
Internal links:
IP
216.45.50.175
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Warning! The website contains at least one unencrypted email address.
Favicon
Good! The website uses favicon.
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